Welcome to etee Support

etee SteamVR controller 26

• Which games or Apps can I play and run with etee SteamVR controller?
• What is the difference between etee controllers and etee SteamVR controller?
• Is the etee controller and etee SteamVR controller at a loss due to only having a track pad compared to alternatives which have both thumbstick and a trackpad?
• Is etee Controller and etee SteamVR controller designed for hands of all shapes and sizes?
• Is finger splay supported by etee SteamVR controller?

View all 26

etee controller 14

• Do I need to use both etee controllers at the same time?
• How do I know which etee controller is left and right?
• LED Light Status
• How can the software differentiate between what is grab and what is fire? Or is the software set to use only 3 fingers as a “grab” without an index finger?
• Is Finger Splay tracked?

View all 14

etee tracker 8

• Is the etee tracker powered by etee?
• Can you charge the etee tracker through etee SteamVR controller and vice versa?
• Can I use Vive or Tundra Trackers with etee SteamVR controllers?
• Can I plug the etee dongal into the Valve Index Frunk?
• Does etee support Tundra SW dongle?

View all 8

Battery and Charging 6

• How long does it take to charge etee/etee SteamVR controller?
• Is the battery replaceable, can I switch batteries mid-gameplay?
• Can we pay for a battery replacement service if we have issues, even post warranty?
• Does etee controller have stand-by or sleep mode?
• Is etee controller quick-charge compatible?

View all 6

Compatibility 2

• What do I need to use etee SteamVR controller?
• Which version of lighthouses is eteeControllers SteamVR compatible with?

Shipping 5

• Which Countries do you currently ship to?
• Canada Shipping
• How long does shipping take?
• Where do your etee products ship from?
• Do you ship to Australia and New Zealand?

Miscellaneous 5

• Where can I buy etee trackers?
• What methods of payment can I use to purchase etee?
• How are the etee controllers secured to the hand for dynamic actions like throwing objects in game?
• Who Developed etee?
• Why not gloves / In-Air Hand Tracking?

Warranty information 2

• What assurances do we as customers have for replacement upon failure of etee controllers within warranty?
• Can I replace the eteeController handle if it is broken?

etee dongle 1

• What is the difference between etee SteamVR Dongle and etee Controller Dongle?