Welcome to etee Support

eteeController SteamVR 10

• Which games or Apps can I play and run with eteeController SteamVR?
• What is the difference between eteeControllers and eteeControllers SteamVR?
• Is the etee controller at a loss due to only having a track pad compared to alternatives which have both thumbstick and a trackpad?
• Was etee designed for hands of all shapes and sizes?
• Is finger splay supported by eteeControllers SteamVR?

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eteeController 10

• Do I need to use both eteeControllers at the same time?
• How do I know which eteeController is left and right?
• LED Light Status
• How can the software differentiate between what is grab and what is fire? Or is the software set to use only 3 fingers as a “grab” without an index finger?
• Is Finger Splay tracked?

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eteeTracker 6

• Is the eteeTracker powered by etee?
• Can you charge the tracker through etee and vice versa?
• Can I use Vive or Tundra Trackers with eteeControllers?
• Can I plug the etee Dongal into the Valve Index Frunk?
• Does etee support Tundra SW dongle?

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Battery and Charging 6

• How long does it take to charge etee/etee steamVR?
• Is the battery replaceable, can I switch batteries mid-gameplay?
• Can we pay for a battery replacement service if we have issues, even post warranty?
• Does etee have stand-by or sleep mode?
• Is etee quick-charge compatible?

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Compatibility 4

• What do I need to use SteamVR?
• Will eteeControllers support Windows Mixed Reality , Oculus or other VR/AR platforms?
• Is eteeControllers compatible with Facebook’s Oculus system?
• Which version of lighthouses is eteeControllers SteamVR compatible with?

Shipping 2

• Which Countries do you currently ship to?
• Where does etee ship to?

Miscellaneous 5

• Where can I buy eteeTrackers?
• What methods of payment can I use to purchase etee?
• How are the eteeControllers secured to the hand for dynamic actions like throwing objects in game?
• Who Developed etee?
• Why not gloves / In-Air Hand Tracking?

Warranty information 2

• What assurances do we as customers have for replacement upon failure of eteeControllers within warranty?
• Can I replace the eteeController handle if it is broken?