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EXTERNAL KNOWLEDGE BASE (PUBLIC)
Which games or Apps can I play and run with eteeController SteamVR ?
What is the difference between eteeControllers and eteeController SteamVR ?
Is the eteeController and eteeController SteamVR at a loss due to only having a track pad compared to alternatives which have both thumbstick and a trackpad?
Is eteeController and eteeController SteamVR designed for hands of all shapes and sizes?
Is finger splay supported by eteeController SteamVR?
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Do I need to use both eteeController at the same time?
How do I know which eteeController is left and right?
LED Light Status
How can the software differentiate between what is grab and what is fire? Or is the software set to use only 3 fingers as a “grab” without an index finger?
Is Finger Splay tracked?
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Is the eteeTracker powered by etee?
Can you charge the eteeTracker through eteeController SteamVR and vice versa?
Can I use Vive or Tundra Trackers with eteeController SteamVR?
Can I plug the eteeController Dongle into the Valve Index Frunk?
Does etee support Tundra SW dongle?
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Battery and Charging
How long does it take to charge eteeController/ eteeController SteamVR?
Is the battery replaceable, can I switch batteries mid-gameplay?
Can we pay for a battery replacement service if we have issues, even post warranty?
Does eteeController have stand-by or sleep mode?
Is eteeController quick-charge compatible?
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What do I need to use eteeController SteamVR?
Which version of lighthouses is eteeController SteamVR compatible with?
Which Countries do you currently ship to?
How long does shipping take?
Where do your etee products ship from?
Do you ship to Australia and New Zealand?
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Where can I buy eteeTracker?
What methods of payment can I use to purchase etee?
How are the etee controllers secured to the hand for dynamic actions like throwing objects in game?
Who Developed etee?
Why not gloves / In-Air Hand Tracking?
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What assurances do we as customers have for replacement upon failure of etee controllers within warranty?
Can I replace the eteeController handle if it is broken?
What is the RMA Process?
What is the difference between eteeDongle SteamVR and eteeController Dongle?
Help Desk Software
by Freshdesk Support Desk