Welcome to etee Support
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
EXTERNAL KNOWLEDGE BASE (PUBLIC)
eteeController SteamVR
33
Which games or Apps can I play and run with eteeController SteamVR ?
What is the difference between eteeControllers and eteeController SteamVR ?
Is the eteeController and eteeController SteamVR at a loss due to only having a track pad compared to alternatives which have both thumbstick and a trackpad?
Is eteeController and eteeController SteamVR designed for hands of all shapes and sizes?
Is finger splay supported by eteeController SteamVR?
View all 33
eteeController
15
Do I need to use both eteeController at the same time?
How do I know which eteeController is left and right?
LED Light Status
How can the software differentiate between what is grab and what is fire? Or is the software set to use only 3 fingers as a “grab” without an index finger?
Is Finger Splay tracked?
View all 15
etee tracker
8
Is the eteeTracker powered by etee?
Can you charge the eteeTracker through eteeController SteamVR and vice versa?
Can I use Vive or Tundra Trackers with eteeController SteamVR?
Can I plug the eteeController Dongle into the Valve Index Frunk?
Does etee support Tundra SW dongle?
View all 8
Battery and Charging
6
How long does it take to charge eteeController/ eteeController SteamVR?
Is the battery replaceable, can I switch batteries mid-gameplay?
Can we pay for a battery replacement service if we have issues, even post warranty?
Does eteeController have stand-by or sleep mode?
Is eteeController quick-charge compatible?
View all 6
Compatibility
2
What do I need to use eteeController SteamVR?
Which version of lighthouses is eteeController SteamVR compatible with?
Shipping
7
Which Countries do you currently ship to?
Canada Shipping
How long does shipping take?
Where do your etee products ship from?
Do you ship to Australia and New Zealand?
View all 7
Miscellaneous
7
Where can I buy eteeTracker?
What methods of payment can I use to purchase etee?
How are the etee controllers secured to the hand for dynamic actions like throwing objects in game?
Who Developed etee?
Why not gloves / In-Air Hand Tracking?
View all 7
Warranty information
3
What assurances do we as customers have for replacement upon failure of etee controllers within warranty?
Can I replace the eteeController handle if it is broken?
What is the RMA Process?
etee dongle
1
What is the difference between eteeDongle SteamVR and eteeController Dongle?
Help Desk Software
by Freshdesk Support Desk